Contact information

Contact Information

Need more information on a specific product, or want an update on your order? Just let us know by contacting us via our email support. Our support team works from Monday to Friday and will try to reply to all inquiries as fast as we can.

BEAR FAM GIFT TEAM

Support Time

  • Monday - Friday: 8:00 AM – 5:00 PM (GMT+7 Time Zone)

  • (You can still email us outside of business hours and we will respond within 24 hours during the next business day).