BearFamGift.com is an e-commerce store operated by BEAR FAM GIFT TEAM, based in Vietnam. We specialize in Print-on-Demand (POD) and personalized keepsakes designed to celebrate pets, memories, family, and meaningful relationships.
Our products are made to order and personalized using details provided by each customer, such as photos, names, dates, and custom text. Our goal is to make it easy for customers to turn meaningful memories into personalized items they can keep, display, or give as gifts.
Personalized Products Made to Order
Because our products are personalized, each order is prepared specifically for the customer who placed it. Depending on the product, customization may include a pet photo, portrait-style artwork, name, date, or memorial message.
After an order is submitted, it goes through the applicable personalization, production, quality-check, and packaging process before shipment.
We work with third-party Print-on-Demand fulfillment partners that produce and ship our products according to the specifications of each order.
Designs With Meaning
Our store focuses on personalized designs created around the photos and information customers provide.
Our current product range includes personalized pet mugs, memorial wind chimes, garden stones, and canvas prints. Designs may feature pet portraits, names, dates, memorial messages, and other personalized elements depending on the selected product.
We regularly review and update our designs to provide customers with different ways to create personal keepsakes for pets, family members, and meaningful occasions.
Our Fulfillment Partners
BearFamGift works with third-party Print-on-Demand fulfillment partners to manufacture and fulfill customer orders. The fulfillment partner used may vary depending on the product ordered.
Dreamship
Website: https://dreamship.com/
Printbelle
Website: https://printbelle.com/
Production locations, fulfillment facilities, and shipping origins may vary by product and fulfillment partner. Please refer to our Shipping Policy for current processing and delivery information.
Our Commitment to Customers
We want the product you receive to match the order and personalization information you submitted.
If your order arrives damaged, defective, incorrectly personalized compared with your submitted order details, or experiences another issue covered by our Refund and Replacement Policy, please contact our customer support team. We will review the issue and provide assistance in accordance with our published policy.
Because our products are personalized and made to order, eligibility for refunds and replacements depends on the circumstances of the order. Please review our Refund Policy for full details.
Thank you for choosing BearFamGift for your personalized keepsakes.
BEAR FAM GIFT TEAM
-
Email: support@bearfamgift.com
-
Address: 109/4 Nguyen Thien Thuat Street, Ward 2, District 3, Ho Chi Minh City, Vietnam 700000
-
Tel: +84 901 829 886
Support Hours
-
Monday – Friday: 8:00 AM – 5:00 PM (GMT+7)
You may email us outside of business hours, and our team will respond during our support hours.